At Planet Nugg, we take pride in offering high-quality cannabis products to our customers. To ensure the best experience for everyone, we have a return policy specifically for defective or damaged items.
Return Eligibility:
- **Defective or Damaged Items Only**: We only accept returns for products that are defective or damaged. Returns for any other reasons, including dissatisfaction with effects or preferences, are not accepted.
- **2-Day Return Window**: Returns must be made within **2 days of the purchase date**. Any requests for returns after this period will not be accepted.
Return Process:
- **Proof of Purchase**: You must provide the original receipt for proof of purchase.
- **Original Packaging**: The product must be returned in its original packaging and unused.
- **Verification**: Our team will verify the defect or damage. If approved, we will provide a replacement or refund, depending on the availability of the item.
If you have any questions or concerns, feel free to contact us at info@planetnugg.com
Thank you for choosing Planet Nugg!
