CONTACT US
Contact Us
- (631) 460-3441
- info@planetnugg.com
- 2043 Wellwood Ave, Farmingdale, NY 11735
Store Hours
- MONDAY - SATURDAY • 9AM - 9PM
- SUNDAY • 10AM - 6PM
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Nugg FAQs
Is Cannabis legal in New York State?
Yes. Cannabis is legal in New York for both medical and adult (21+) recreational use.
What is the legal age to shop at a Cannabis Dispensary?
In New York State – you must be 21 or older with a valid photo ID to enter our store.
Do I need a medical card to purchase?
Nope — Planet Nugg is a recreational adult-use Cannabis Superstore. All you need is a valid 21+ photo ID (e.g. driver’s license, passport, state ID, out-of-state or international ID) to enter the store and shop.
Where are you located?
Planet Nugg is located at 2043 Wellwood Avenue, Farmingdale, NY or visit: https://planetnugg.com
How can I order Cannabis from Planet Nugg?
You can order directly through our website PlanetNugg.com or mobile app CLUB NUGG and choose pickup in-store or free delivery. Or visit our superstore at 2043 Wellwood Avenue, Farmingdale, NY to browse 5,000 square feet of NYS legal cannabis products.
What is your return policy?
Planet Nugg accepts returns only for defective or damaged vapes within 2 days of purchase. To return you must provide the original receipt and unused product in the original packaging. Our team will provide a refund or replacement. Questions? Contact: info@planetnugg.com
What are your hours of operation?
Planet Nugg is open everyday 9am to 9pm, except Sundays we’re open 10am to 6pm. Any changes to our hours due to holiday or weather can be found on our IG: @Planet.Nugg
What forms of payment do you accept?
Planet Nugg accepts cash, debit, and pay by bank. We have 2 in-store ATMs for your convenience. ATMs and debit purchases charge a $3.50 fee. Our website uses Dutchie Pay powered by Plaid for delivery and pick-up payments. Register for Plaid: https://dutchie.com/pay/signup
Does Planet Nugg offer Rewards Points?
Yes – Join the Planet Nugg Rewards Loyalty Program to earn points and exclusive perks. Register your wallet here: https://enrollnow.vip/login/35593 or download our mobile app CLUB NUGG for Android: https://play.google.com/store/apps/details?id=org.springbig.planetNugg&hl=en-US and Apple: https://apps.apple.com/us/app/planet-nugg/id6745570129
How do I place an order for delivery?
Order directly through our website PlanetNugg.com or mobile app CLUB NUGG. Add your favorite products to your cart, checkout and choose delivery. $100 minimum order. No delivery fee. Delivery available 7 days a week in 2-hour blocks during store hours. Delivery in Nassau and Suffolk in a 25–mile radius from Farmingdale, NY 11735 (excluding Fire Island).
Is your store pet friendly?
Yes, Planet Nugg is pet-friendly! All pets must be leashed and under control. We may refuse entry to any pet that doesn’t seem friendly or poses a safety risk. Make sure you join our monthly Pup of the Month Contest, visit: https://www.instagram.com/planet.pupp
Can I consume Cannabis products on-site?
No, consumption of cannabis products is not allowed on-site or near the store. Please enjoy responsibly in a private setting — and never consume while pregnant, breastfeeding, operating machinery, or driving a vehicle.
How can I learn more about Cannabis?
Visit Planet Nugg and chat with our expert budtenders or explore our educational blogs section on our website: https://planetnugg.com/blog
How do I apply for a job at Planet Nugg?
Find a position that fits your skills and availability (Budtender, Inventory Associate, Delivery Driver, Promotional Team). Submit your resume to: info@planetnugg.com If selected, you’ll be contacted for an interview.
Does Planet Nugg work with Charities?
Yes — we work with many charities and community groups across Long Island. Planet Nugg has received numerous awards and accolades, including 2 Congressional Medals of Honor for our philanthropic work with veterans, seniors, students, animals, and local nonprofits. For more info, contact: info@planetnugg.com